The commissions system for our client, a bond originating company, optimises commission payments by importing and matching deal information from an administration system, claims from agents, and income data from banks to accurately calculate and generate commission payments. Commission amounts are determined for each entity involved in a deal and are either paid to agents or included in consultants' salaries. The system performs monthly profit allocation runs to ensure alignment between the General Ledger and the commission system. Additionally, it offers operational reporting to efficiently track and manage commissions and payments.

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Automated commission management system to drive operational excellence

This Commission System is a Bond Originator Services application developed by Digiata. The system launched in early 2014 after development began in late 2012. It was created to automate financial processes and support the client's mission to become South Africa's leading home loan brand.

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Core Functionality

The Commission System matches deals, claims, and income while generating and disbursing commission payments and salaries. The system also handles profit allocation and sends out financial journals, streamlining financial operations.

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Technical Information & Development

The system was built using our internal low-code development tools, providing speed, efficiency, and easy maintenance. After an upgrade in 2021, the system integrates with the client's Data Warehouse through direct SQL database queries and utilises SSRS for reporting capabilities. The original system was developed by a team of three developers, with implementation taking approximately one year before going live in early 2014.

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Business Impact

The Commission System supports the client's mission to secure the best home loans by automating commissions and salaries processes for networks and agents. By streamlining payment creation and profit allocation, the system enhances operational efficiency, enabling the provision of innovative products and solutions to their clients and industry partners.

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