our services
Creatio

The details

Creatio combines an intuitive low-code platform, best-in-class CRM, and a robust BPM in a single solution to accelerate sales, marketing, service and operations for mid-size and large enterprises.

Creatio is highly recognised as a market leader by key industry analysts, and together with hundreds of partners, operates in 110 countries worldwide.

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Creatio

Framework

How we work

Don’t let operational silos put a limit on your business growth. Unlock your organisation’s full operational performance potential by leveraging Creatio’s unified platform.

What we offer

A end-to-end platform to automate sales processes of any type in any vertical.

A ready-to-use platform to automate marketing campaigns and lead management workflows.

An omnichannel platform to automate customer service workflows of any complexity.

No-code platform to automate workflows and build applications to optimise and manage structured and fluid business processes.

Certified Creatio implementation partner with deep domain experience and robust implementation frameworks.

Operational Reporting

Our Operational Reporting solution provides a powerful, streamlined approach for managing all your reporting needs. It connects seamlessly to various databases and data sources, allowing users to design reports, automate execution, and track performance with built-in logging for easy auditing. Whether it’s regulatory reporting, month-end financials, or ad-hoc reports, our system ensures timely and efficient delivery. The solution significantly reduces development time for engineers and lowers the cost of delivering reporting functionalities to clients. With enhanced quality, accuracy, and consistency of reports, clients can also build their own reports as needed, eliminating the need to engage third-party developers. Our tool serves as a single point of maintenance, simplifying your tech stack by providing a unified reporting solution. Through API integration, third-party systems connect effortlessly, extending functionality across diverse platforms with flexibility and ease.

Creatio

by the numbers

9+

Industries

110+

Countries

5+

Gartner magic quadrants

FAQs

Common questions and answers

How is Creatio different?

When compared to competitors, only Creatio offers a unique combination of: One platform for CRM, industry workflows, and marketplace apps. Freedom to own your automation through unlimited no-code customisation. Genuine care for clients

What industries does Creatio serve?

Creatio delivers a horizontal platform that can be used in any industry. The top 5 industries Creatio serves include financial services, manufacturing, distribution, business services and technology. Overall, Creatio has solutions for 20 verticals.

Where is Creatio deployed?

Creatio can be deployed in the cloud or on-premise.

My data needs to be covered by GDPR, is Creatio GDPR compliant?

Creatio, as a service provider, ensures security and proper processing of confidential data, provided to Creatio by our customers, in compliance with all the requirements of GDPR.

Why would I use a partner like Digiata rather than go to Creatio directly for my CRM and BPM needs?

Creatio acts as a service provider allowing their extensive partner network to consult, implement and support the Creatio service. The Creatio partner network is a community of more than 700 companies in 110 countries all over the world.

What if a business process or functionality cannot be implemented on the Creatio platform, what are my options?

Creatio provides a wide range of tools for integration with third-party systems and applications, which includes REST API support, OData protocol, SOAP services, OAuth authentication and LDAP protocols. Digiata is an expert in system integration and can assist in connecting your Creatio implementation to the rest of your business and partners.

Why people love us

“Great tool to centralize and standardize processes.”

financial analyst, large enterprise consumer products company

“Digiata has diligently delivered on our project tasks—and in some cases even more. The team is approachable and is always looking for ways to better improve the processes.”

card modernisation manager

“Best product in the market with risk management capabilities, always focused on improving functionality and customer service.”

financial analyst, large enterprise consumer products company

"Working with Digiata has been an exceptional experience. Their commitment to
understanding our needs and delivering within budget and beyond expectations truly sets them apart."

Head of Finance Systems, Multi-national banking group

“Our team has a long way to get to your level!”

Lead Solution Analyst, Large Corporate and Investment Bank

“Thank you for all the hard work, there was a lot of uncertainty around these pieces however despite this you did exceptionally well. The executives are thankful and grateful!”

Lead Product Engineer, Large Corporate and Investment Bank